Important note: remember that you must deposit at least 20 euros to receive the bonus offer. When you request a withdrawal, it may take several business days - depending on the bank - to credit your account. You may also be required to provide identification before withdrawing funds.
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Joo Casino: is run legitimately
The Malta Gambling Authority has issued a valid EU gaming license to Joo Casino. This licensing regulates gambling. This allows you as an Australian player to play legally for real money . The license is only granted if the provider is committed to security and data protection requirements.
In addition to a secure and encrypted casino website using state-of-the-art SSL technology, Joo Casino must provide access to the software to test labs like GLI or TST. They check the RTP value (returned to the player) and a random number generator. The RTP value is also called the payout rate and indicates the theoretical payout percentage of the winnings.
Unfortunately, we have seen that this provider does not provide any information about the testing lab . However, that does not mean that these tests do not take place. After all, the MGA is one of the strictest regulators in the world. Attaches great importance to making sure that all requirements are met. Otherwise, there is a risk of losing your license.
Joo Casino - continually evaluating and improving the gaming experience
When evaluating an online casino, we also check customer service. There can always be questions about deposits and withdrawals, games, bonus offers and any technical issues. The best way to get in touch with customer support is through chat . A phone number specifically for Joo Casino is not available.
For very urgent questions, you can contact Max Entertainment's parent company. You can also contact management via the contact form if you have a problem with a customer service representative or if they have been unable to help you. Unfortunately, there is no email address for support .
In general, we always recommend that you check out the FAQs first . There you will find the most frequently asked questions and answers. If you can't find an answer there, you can still contact competent customer support in chat.
Our experience with the provider site at Joo Casino has been very good. The top search and filter feature helps you find the right title immediately. This way, you can display not only games from selected manufacturers, but also titles with special features such as Megaways, jackpot games, grid slots and more.